Overview
Thank you for your purchase of our digital templates! Please read this policy carefully before making a purchase. Due to the nature of our products as instant digital downloads, all purchases are non-refundable and final. Once payment is complete, you will receive a link to access and download your template. At this point, the transaction is considered complete.
Please note that each listing includes a link in the description that provides access to a free demo version of the template . We strongly encourage you to test the demo thoroughly before making your purchase to ensure it meets your needs.
Refunds
Given the immediate access to our digital templates upon purchase, we are unable to offer refunds. Please ensure you carefully review the product description, utilize the provided demo link, and preview the template before completing your order. If you have any questions or need clarification, feel free to contact us before purchasing.
Exchanges
Similarly, due to the digital and immediately accessible nature of our templates, we do not offer exchanges. Each template is a unique digital product. Please make sure to try the demo and read the full description before purchase.
Shipping returns
As our products are digital files, there are no physical items to ship or return.
Need help?
While we do not offer refunds or exchanges, your satisfaction is important to us. If you encounter any issues with your order or the files themselves (e.g., download error, broken link, or file not opening properly , please do not hesitate to contact us. We will do our best to resolve any technical difficulties you may experience.
You can reach us by email at mishlisshop@gmail.com or via our website’s direct contact. We aim to respond to your inquiries within 2–24 business hours.